Shipping and Packaging
A Word About Our Products
Here at Shur-Co.^® we take pride in manufacturing the highest quality products possible. Our staff and engineers are constantly researching and innovating new ideas to update our current products and developing new products, which will improve safety and increase the economy of operation.

Packaging
Shur-Co.^® in-house packaging makes sure all orders are delivered with care, protecting your investment all the way to your door.

Orders
All orders are subject to written acceptance by Shur-Co.^®, whose corporate office and mailing address is PO Box 713, 2309 Shur-Lok St., Yankton, South Dakota, 57078-0713. We are required by law to collect sales tax on products shipped to states where we have outlet stores. If tax exempt: a copy of your tax exempt certificate must accompany your order.

Canadian Orders
All prices and shipping amounts are in U.S. Dollars. We accept check or money orders on a U.S. Bank payable in U.S. Dollars, or we will charge to your credit card. Credit Card charges will be converted from U.S. to Canadian Dollars when your accounts is charged. Customer is importer of record and is responsible for paying duty and taxes. We will call you for approval before we ship if shipping costs are excessive and subject to additional charges.

Credit Terms
Shipments will be made on a cash basis. Shur-Co.^® accepts the following credit cards: Discover, VISA and MasterCard. To open a credit account with Shur-Co.^®, call and request an application. Open accounts past 60 days will be put on automatic prepaid shipment until account is current. Prices are subject to change without notice and all sales are final.

Shipping
All orders will be shipped F.O.B. Shur-Co.^®., Yankton, SD; Denver, CO; Ravenna, OH; El Reno, OK; Fort Dodge, IA; Decatur, IL; Brookshire, TX or Fargo, ND; Bridgeport, TX.
Shipments will be made by the most reasonable means in accordance with size and weight of the order, unless specific routing instructions are furnished by the customer. Shipments are made daily via UPS and common carrier. Claims for shortages must be made within 10 days. Claims for damages or loss in transit must be made with the carrier. To ensure delivery of items, we must have your full street address and telephone number. When you receive your shipment, examine the package(s) carefully. Be sure you have all the packages listed on the delivery receipt. Large items such as steel tubing may be packaged separately. If a package is damaged, open it and inspect the contents before signing for delivery. If merchandise is damaged, describe the damage on the truck delivery receipt. Shur-Co.^® will not ship C.O.D.

Warranty
Shur-Co.^® warrants that all new, unused products are free from defects in material and workmanship. This warranty is effective if the product is properly installed and used for the purpose intended and applies to the original buyer only. Shur-Co.^® obligation under this warranty is limited to repairing or replacing any part that is returned, transportation prepaid, to Shur-Co.^®., Yankton, South Dakota, if the product is, in our judgement, defective. All materials returned without written authorization will be refused. Shur-Co.^® shall not be liable or responsible to supply or pay labor to replace any part found defective, nor shall it be liable for any damages of any kind of nature, to person, product, property, or downtime. There are no warranties for used products or products that have been repaired, altered, modified, subjected to misuse, negligence, accident or ordinary wear and tear.

Shur-Co.^® will not honor warranty claims if Non-Genuine Shur-Co.^® Parts are utilized.

Return Policy
All returns for warranty must be accompanied by a Return Merchandise Authorization number, (RMA#). This is to insure proper credit. Transportation charges must be prepaid on returned warranty goods. C.O.D. returns will not be accepted. Upon confirmation of deficiencies by inspection, the merchandise will be corrected and returned prepaid, or purchase price credited if under warranty. All other returns are subject to 15% restocking fee. Any deviations to above merchandise returns must be pre-approved. Prices, product listing, line drawings, catalog, sizes, weights, and manufacturing details are subject to change without notice. Shur-Co.^® will not accept any C.O.D. shipments or collect calls. If returns are scheduled to be picked up by Shur-Co.^®, no storage charges will be paid by Shur-Co.^® prior to pickup. Shur-Co.^® will pickup the merchandise at its earliest convenience. No person is authorized to modify the forgoing conditions of sale whatsoever.

Restocking Fee: There is a 15% charge on all returned items.
Cancellation/Change Order Fee: After placing an order any changes or cancellations may be subject to a fee up to 15% of the total order. Special Orders: A deposit/ fee may be required for special order items.